 School prepares students for the world of work by instilling discipline, the ability to manage a schedule and prioritize, to solve problems with curiosity and teamwork… and to become accustomed to always being under the watchful eye of the American surveillance state. Public schools use AI software like Gaggle to scrutinize the emails, online chats, and online searches students make on school equipment. Joe Wilkins of Futurism recounts the ordeal reported by Lesley Mathis, a mother in Tennessee, whose eighth-grade daughter was “arrested, interrogated, strip-searched, and held in jail for a night, over some teasing online.” What was this student’s offense? Wilkins: “Specifically, the student’s friends had heckled her about her ‘Mexican’ complexion, even though she has a different ancestry. ‘On Thursday we kill all the Mexico’s,’ [sic] the eighth-grader quipped back.” Was the remark stupid, tasteless, and uncalled for? Yes, yes, and yes. But, as Wilkins writes, “it was clearly a bit of eighth-grade immaturity boiling over, not an actionable threat.” A school counselor would have seen this for what it was. AI did not. “It made me feel like, is this the America we live in?” Mathis said. “And it was this stupid, stupid technology that is just going through picking up random words and not looking at context.” But this was in keeping with Tennessee’s zero-tolerance law requiring any threat of mass violence against a school to be reported immediately. For its part, Gaggle’s CEO Jeff Patterson told The Milwaukee Independent that in this case the school did not use Gaggle the way it is intended. “I wish that was treated as a teachable moment, not a law-enforcement moment,” Patterson said. It is understandable – given how this nation is regularly traumatized by school shootings – why Tennessee has embraced such a standard. But when the filters are set so wide, and the reactions to infractions so extreme, it is hard to justify such a system on the basis of public safety as well as free speech. Schools are learning, slowly, to put up guardrails against overreaction, but only after hard bumps into reality. Consider the policy of Philadelphia schools, which in 2010 allowed students to take school laptops home. None of these students were told that when opened, their laptops would snap an image of them at home – often in their bedrooms – every 15 minutes. One student, 15-year-old Blake Robbins, was accused by his school of being involved with illegal drugs on the basis of what his laptop had recorded. This charge was based on images of Blake lying on his bed, popping fruit-flavored candy into his mouth. Schools have since been taught by public backlash that watching a student in his bedroom is illicit. But privacy-infringing technology continues. It is legal for schools to monitor students’ public social-media posts and online activity made on students’ own devices and on their own time. All of which prepares America’s public-school students for the new American workplace. In many offices, active surveillance of employees extends from the parking lot to the workstation, to the breakroom. Employers not only use technology to scrutinize employees’ search histories. They also use sensors to monitor “desk attendance,” and to follow employees as they move from office to office, on their breaks, and even – in some states – into the bathroom. Nicole Kobie of ITPro reports that one in five office workers are now being monitored by some kind of activity tracker. She also reports surveys that tracked employees are 73 percent more likely to distrust their employer, and twice as likely to be job-hunting as those who are not tracked in their workplace. In California, Assembly Bill 1331 would have barred monitoring in employee-only areas such as break rooms and locker rooms. The bill, which would have fined employers $500 per violation, recently died in the California State Senate. There is likely a human cost – and thus a cost in learning at school and productivity at work – when surveillance records a person’s every move and utterance – all initially judged by artificial intelligence that lacks nuance and social intelligence. Such systems are not only Orwellian; they are also destructive of the trust that is needed for effective teamwork, whether between teacher and student, or employer and employee. Consider the story of Olivia Stober, in her interview with CBS News, who compared her old retail job – where her every interaction with customers was monitored and critiqued by her employer – with her new job, where she is a trusted employee and the cameras are aimed only at the establishment’s front door. Unlike Stober, today’s students are being inured to constant surveillance as they graduate from classrooms to workplaces under the watchful eye of those who claim to only have our best interests at heart. Comments are closed.
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