New York City Debates Biometric Ban in Businesses – “You Can Cancel a Credit Card But You Cannot Cancel Your Face”

After the end of the pandemic, retail theft became rampant in New York City, as it did in San Francisco, Los Angeles, and elsewhere.

Retail theft has evolved into a multibillion-dollar industry for highly organized criminal gangs. Last year, Queens District Attorney Melinda Katz charged a theft ring with hitting Home Depot outlets up to four times a day, only taking breaks from larceny for team lunches. New York Gov. Kathy Hochul said that the state, after toughening laws and putting money behind enforcement, had driven down retail theft crimes in New York City and the state with double-digit reductions.

Yet retail theft continues to eat away at the profits of stores, from big chains to mom-and-pop shops. It is understandable that businesses would turn to biometric identifiers to spot serial offenders and block them before they can enter a store.

But there is a cost to such surveillance – one that we all pay.

“Many of us know the feeling of discovering our credit card information has been stolen,” said New York Councilmember Shahana Hanif. “It’s invasive and frightening, but you can cancel a credit card and get a new one. You cannot cancel your face. You cannot cancel your iris.”

Hanif is sponsoring legislation that would prohibit biometric identifying technology in “public accommodation” spaces such as concerts and grocery stores. (Hat tip to Liam Quigley of Gothamist.)

The city already requires stores to post notice to customers that they collect biometric data. Is this a simple case of caveat emptor? Or is the better question: should we give up our privacy just to buy groceries?

There is more at stake than just what store managers see. It is what happens to this biometric data after it is collected. Hanif’s legislation would stop businesses from selling, leasing, or trading biometric data for profit. It would also require written consent from customers who wish to share their data, including in stores where biometrics are accepted for payment.
​
At the very least, protecting our biometric data – and blocking its sale to other businesses, as well as preventing it from being sold or given to government agencies – would be a reasonable guardrail for New York City and other municipalities to adopt.

DONATE & HELP US DEFEND YOUR FOURTH AMENDMENT RIGHTS